If I had to choose one word to describe a cruise on Crystal Serenity, it would be “family.”
Pam and I just completed our first cruise with Crystal, the “Haute Caribbean Holidays” voyage — 16 days, round-trip Miami — and from the guests to the crew, family is fundamental to the overall experience.
First, consider how many of the nearly 1,000 guests onboard were repeat customers: Almost 70 percent. Among the senior officers and staff, many told us they’ve been with Crystal over 20 years. That combination of long-serving crew and long-term guests create the unique feeling that every cruise is a family reunion of sorts. Not to mention we met one woman who lives on the ship, and heard about another who’s taken over 400 cruises.
Of course, there are other reasons Crystal has such a loyal following. As the most honored of all cruise lines in the luxury category, the food and service is unparalleled, as well as their attention to detail. Here’s a closer look at what we found:
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