Innovation Driving Shore Excursions

Leyla Osorio

Some may remember the 1969 romantic comedy, “If This is Tuesday, This Must be Belgium,” about a group of American tourists on a bus tour of Europe. Like just about everything, tours have changed a lot since then.
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Today’s traveler wants to get up close and personal with ports of call, looking for everything from wildlife watching in Antarctica to taking a boat into the Amazon back waters and sharing a meal with a local family in Italy, it’s as much about the experience as the trip.

Someone who knows that well is Leyla Osorio, CEO and co-founder of Global Cruises, a Miami-based leader in offering immersive shore excursions since 2008. With regional offices in Cozumel and Cartagena, her team of some 150 employees and 550-plus shore staff currently serve over 100 ports worldwide and host half a million passengers yearly with 500 different excursions.

​Recently, Ms. Osorio took time out for an interview about her company and a look into what’s ahead for the shore excursion business:  READ MORE.

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