(PRESS RELEASE)_MIAMI, August 17, 2020 – Following the announcement of the Crystal Clean+ safety and health protocols for its Ocean and River fleets, Crystal has unveiled public health measures for its upcoming expedition ship, Crystal Endeavor and for its yacht, Crystal Esprit. Crystal Clean+ is considered the 2.0 version of Crystal’s already stringent standards of health and safety procedures, enhanced to further safeguard guests’ and crews’ wellbeing and offer travelers peace of mind when they return to cruising the world again. The set of protocols was developed according to the most up-to-date scientific data and expert recommendations available and will be continually evaluated and revised as new information becomes available.
The Crystal Clean+ protocols are predominantly consistent across the entire Crystal fleet, with some specific nuances to accommodate the differences of the River ships and Crystal Endeavor and Crystal Esprit. Protocols will be similar to those set for the company’s Ocean ships Crystal Symphony and Crystal Serenity, with slight modifications to accommodate each ship’s unique facilities.
“The boutique adventures and intimate atmosphere found aboard Crystal Esprit and Crystal Endeavor will continue catering to travelers’ preferences for active experiences, delivered with Crystal’s signature personalized service,” said Mark Spillane, director of sales and marketing for Crystal Yacht Cruises and Crystal Expedition Cruises. “Crystal Clean+ serves to ensure that these experiences are healthy and safe for all guests and crew, so that guests can embark on the adventures they’ve been dreaming of with the peace of mind that Crystal holds their wellbeing as the top priority.”
The ships will set sail with reduced capacity and all social distancing guidelines will be followed, while the company’s policy regarding masks and face coverings will remain nimble to abide by evolving recommendations and local requirements. Crystal Endeavor’s and Crystal Esprit’s cleaning and disinfection protocols will follow enhanced frequency in guest suites and all social spaces and ship tenders (zodiacs), utilizing medical-grade products listed on the EPA List N, which are approved for use against COVID-19, norovirus and other infectious diseases. Open Seating dining remains for both ships with social distance considerations and self-service dining options will be eliminated.
Crystal is committed to being in full compliance with the Centers for Disease Control (CDC, for Crystal Symphony, Crystal Serenity and Crystal Endeavor), EU Healthy Gateways (for Crystal Esprit) and Cruise Line International Association (CLIA), global health measures and any local regulations set by European cities and states (for Crystal River Cruises) and, as such, will update these protocols according to their recommendations as they become available or are adjusted. The Crystal Clean+ program will be implemented across all Crystal brand experiences – Crystal Cruises, Crystal River Cruises, Crystal Yacht Cruises and Crystal Expedition Cruises – when they resume sailing in 2021. Crystal has voluntarily extended its suspension of global voyages until December 31, 2020.
All Crystal ships across the fleet including Ocean, River, Yacht and Expedition offer nearly double the space per person than ships of a similar size, which is among the highest space ratios in the industry and their social spaciousness will be further augmented through the Crystal Clean+ program’s evolving public health and safety measures. Further, Crystal Endeavor and Crystal’s River ships are all-suite and all-balcony with most staterooms on its two Ocean ships featuring private verandas for fresh airflow.
The safety of guests and crew members is Crystal’s number one priority and the fleet will resume service only when the company’s expert team and global health and government authorities indicate that it is safe to do so.
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